Building Customer Loyalty with Customer Service Back in 2003, a movie came out called “How to Lose a Guy in 10 Days.”   Kate Hudson plays a woman who goes out of her way to commit every single dating faux...

This week, the reviews team at Word Of Mouth Online uncovered some dodgy practices with a business using WOMO’s Happy Customers Program and has subsequently banned them from the program.  (The Happy Customers Program is our paid program which...

Recently there’s been a lot of talk in the news about fake reviews and “astroturfing” whereby businesses are either unfairly tarnished by fake negative reviews, or given an unfair advantage from fake positive reviews. As one of these sources...

Turbo-Charge YOUR Word-of-Mouth Marketing!  Build trust, get more customer enquiries, and grow your sales.  If your business provides good service and is looking to build a great reputation, the Happy Customers Program gives you a complete toolkit to use...