Most companies are all after the same thing – getting more customers to make more sales. That’s the main reason why they got into business in the first place! Yet, even when that’s their primary goal, many business owners...
A picture is worth a thousand impressions at least in the world of digital marketing where these user-generated photos hold more power over a brand’s potential customers. UGC or User Generated Content ceases to be an alien concept in...
For most small to medium sized businesses, the fear of receiving a negative online review is crippling. The common misunderstanding is that an unhappy customer is more likely to leave a review than a happy one, and the old...
It can happen. You come across an unhappy customer who has left a negative review on your WOMO profile and despite an apology, the customer remains unhappy. When saying ‘sorry’ is not enough to appease the customer, Business Specialist...