The Happy Customers Program

Happy Customers Program LogoTurbo-Charge YOUR Word-of-Mouth Marketing! 

Build trust, get more customer enquiries, and grow your sales. 

If your business provides good service and is looking to build a great reputation, the Happy Customers Program gives you a complete toolkit to use word-of mouth marketing to promote your business.

Access these 7 proven Word-of-Mouth Tools

 
1.
Tools to Encourage and Collect Customer Reviews

Use the tools proven to get lots of customer reviews. Get physical flyers, email templates, printable forms, and more. Plus, put the "Review Us" button on your website to let customers submit feedback from there.

 
2.
Trusted Widget & Seal for your Website

Turn browsers into buyers by letting people see your customer reviews – right from your website! The customisable widget scrolls through a live feed of your positive reviews and shows potential customers that your business can be trusted. (See examples here.)

 
3.
Stickers, Printable Reports & Certificates

Let everyone know about your fantastic reputation with a suite of marketing materials. Put stickers on your vehicles or windows, email or print a review report, or link to your online customer satisfaction report.

 
4.
Priority Placement & Enhanced Listing on WOMO.com.au

Thousands of people search WOMO every day for businesses they can rely on. Showcase all of your reviews with no advertisements. Plus, your business will look professional with images and a description of the products/service you provide. (The Enhanced Listing is explained further here.)

 
5.
Your Reviews Published to Facebook

Link your business Facebook Page to have positive reviews automatically posted to show in the newsfeed of your Facebook "Likers". This is incredibly powerful as comments from customers hold far more credibility than anything you say about yourself!

 
6.
Access the WOMO Business Insiders Group

Join like-minded business owners and managers in this exclusive Facebook Group. Participate in the open discussion about customer service issues, marketing, business management and more. Benefit from the insights of hundreds of other businesses.

 
7.
Problem Resolutions Process

We know that no business is perfect so if you receive a negative review, our process gives you the chance to turn a dissatisfied customer into a raving fan. This usually achieves a far better outcome for the business and customer.

 > Try it for FREE – 30 Day Trial < 

Sign your business up today. No Obligation. Cancel Anytime.
(And don't worry, if your business is already on WOMO, we'll merge your listings.)
 

 

Who Uses The Happy Customer Program?

Thousands of small, medium, (and some big) Australian businesses!

Meet Heath Donnellan of Donnellan Constructions

"I couldn't believe the response we got when we joined WOMO's Happy Customers Program. It quickly became clear that customer reviews are as powerful as a recommendation from a friend. The response has been awesome. I ask every new inquiry 'Where did you hear about us?' – the majority say they found us through WOMO. We've been able to grow not just the volume, but also the quality of our inquiries with WOMO. New clients come to us trusting that we'll do a good job. Our customer reviews speak for themselves."

Meet Sue Cutbill, Kids Exercise

"Most of our customers come to us from either online reviews or traditional word-of-mouth. People are looking for a proven operator and once we discovered how powerful online reviews are at building trust, we decided to join the Happy Customers Program. We've since cut out all print advertising – all we do is our own website and the reviews on WOMO. We're now experiencing 25-30% growth year-on-year! Having a good website is one thing but the customer reviews give us validation. The reviews provide the evidence that we are what we say we are."

Meet Robin Jacobs, iPD Service Centre

"Lots of people tell us they've seen our reviews – they read what other customers say and it's the deciding factor that gets them in the door. Our shop is small and fairly hidden away so it's hard for customers to find us – but when they search online, they seek us out. I really didn't think word-of-mouth was that important – but now I see the influence it has over so many people. Our reputation we've built up on WOMO has become such an important asset – it's been a very positive experience for us."

 > Try it for FREE – 30 Day Trial < 

There are no joining fees!
Set up your Happy Customers Program now.

 

"But I already have a free listing!"

See how a free listing compares to the Happy Customers Program.

Benefits Free Listing Happy Customers Program
Manage your business listing
Email notification of new reviews
Ability to respond to reviews
Trackable results
Priority placement on the WOMO website
Upload your logo, images or photos
Include a description of your services/products optional copywriting service to help with this
Ad-free listing on WOMO
Special offers on your listing and emailed to the WOMO members in your service area
Choose your favourite review to appear at the top of your listing
Be included in more than 1 category
"Review Us" flyers to give to customers (up to 50 per month)
Access to the Request Reviews tool, Email Templates and the Review Us button for your website
Display the WOMO seal and WOMO widget on your website
Publish positive reviews to your Facebook page
Access to the Problem Resolution Process
Access to the WOMO Business Insiders Facebook group

You have nothing to lose, but so much to gain!

 > Try it for FREE – 30 Day Trial < 

If you already have a listing on WOMO, we'll merge that after you've joined.

Skyler

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