First the good… It turns out that we're very happy with many of the businesses that provide us with personal care services – skincare, waxing (yes, really!), beauty therapists, massage therapists, and even dentists. There are also lots of trades not traditionally known for having good service, that we're really happy with. These include electricians, carpet cleaners, computer repairers, and even removalists.
And now for the worst industries… These were overwhelmingly dining related! Whether our expectations for food and food service have increased, or these businesses are actually just performing really badly, it's difficult to tell. Needless to say, as consumers, we're disappointed in the customer service we receive from a wide variety of restaurants, cafes and bars.
Best 20 Industries
Worst 20 Industries
Remember that these results are based on averages only and there are many great businesses in each of these industries on WOMO (in fact, these are the industries that you'd really want to look up on WOMO before choosing a business blindly as the odds are not great!).
*Industries with low representation were excluded from the results.
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