It can happen. You come across an unhappy customer who has left a negative review on your WOMO profile and despite an apology, the customer remains unhappy. When saying ‘sorry’ is not enough to appease the customer, Business Specialist...
Amanda Donnelly, owner of the Western Australian business, Staging-to-Sell has been renovating and decorating the homes of her friends and family since 1997. Staging-to-Sell offers personalised styling strategies for homes in preparation for sale and what initially began as...
Customer trust and rapport can take years to build but for first-time business owner and plumber, Luke from 4 Elements Plumbing, the Happy Customers Program has given him a platform to boost his word-of-mouth. Luke launched his mobile plumbing...