How do you make business decisions? By gut feel? Consensual vote? Popular opinon? The latest fad? We all do some of this some of the time, but it's definitely not the best method. Particularly when it comes to our...
Twelve months ago, Victor Bogdan from AGY Electrix decided to start using word-of-mouth proactively to promote his electrical services business. We gave him a call this week to see how the things were working out for him and his...
Want to know how to make the next leap forward in your business? Solve your customers top problems and you'll soon find yourself running a *very* successful business. The specific things about your specific industry and the specific ways...
Based on customer reviews on WOMO.com.au, we've tallied up the ratings to bring you the best and worst industries for customer service. First the bad… It turns out the new and used-car dealers, real-estate agents and removalists have earned...