We recently took this short video of some small Australian businesses that use WOMO's Happy Customers Program to turbo-charge their word-of-mouth marketing. We're all about helping people find good businesses – and helping great businesses get the recognition they...
/>Building Customer Loyalty with Customer Service Pretty much everyone agrees that providing good customer service is important, but does showing your customers how much you care about them actually have an impact on your business’ bottom line? The answer...
When I headed up the marketing function for other businesses (many years ago now), I came to realise that the best customers always came from customer referrals. These were always the customers that spent the most, that didn’t require...
