Business tips Archive

With over 30 years of experience, John Puyol from J.A.E Electrics has left a positive impression on all his local customers across Melbourne, and he owes his success to word-of-mouth, literally. Before setting up his own business, John assisted...
It can happen. You come across an unhappy customer who has left a negative review on your WOMO profile and despite an apology, the customer remains unhappy. When saying ‘sorry’ is not enough to appease the customer, Business Specialist...
For any business large or small, maintaining a relationship of trust with customers is of utmost priority. Trust is a powerful currency but building and earning trust is no quick fix. Instead, trust requires a commitment to transparency- being...