Based on customer reviews on WOMO.com.au, we've tallied up the ratings to bring you the best and worst industries for customer service.

First the good… It turns out that we're very happy with many of the businesses that provide us with personal care services – skincare, waxing (yes, really!), beauty therapists, massage therapists, and even dentists. There are also lots of trades not traditionally known for having good service, that we're really happy with. These include electricians, carpet cleaners, computer repairers, and even removalists. 

And now for the worst industries… These were overwhelmingly dining related! Whether our expectations for food and food service have increased, or these businesses are actually just performing really badly, it's difficult to tell. Needless to say, as consumers, we're disappointed in the customer service we receive from a wide variety of restaurants, cafes and bars.

Best 20 Industries Skincare Specialists Electricians Carpet & Upholstery Cleaners Waxing & Hair Removal Services Computer Repairs & Service Removalists Beauty Therapists Massage & Remedial Therapists Dentists Childrens Activities & Parties Plumbers & Gas-Fitters House Cleaners Nail Salons Hairdressers Vets & Animal Treatments Pet Shops & Supplies Mechanics & Service Centres Butchers & Fish Shops Gyms & Pools Greengrocers

Worst 20 Industries Chinese Restaurants Vietnamese Restaurants Pubs & Hotels Burgers & Take-away Family Dining, Clubs & Bistros Modern Australian Restaurants Middle Eastern Restaurants Indian Restaurants Bars & Nightclubs Japanese & Sushi Bars Fine Dining Restaurants Cafes Italian Restaurants Wineries, Wine Bars & Breweries Thai Restaurants Fish & Chips Pizza Places Doctors & Surgeons Bakeries & Cake Shops Coffee, Tea & Dessert Houses