Author Description

Shona

Hi! I'm a huge supporter of local businesses and love reading community newspapers. I enjoy a good cup of coffee and with the help of WOMO reviewers, I always find a cosy cafe to visit.

For any business large or small, maintaining a relationship of trust with customers is of utmost priority. Trust is a powerful currency but building and earning trust is no quick fix. Instead, trust requires a commitment to transparency- being...
When Julie and her husband Rob moved from Victoria’s countryside to set up an environmentally friendly pool shop, one thing they didn’t want to compromise, was the friendly customer service from their local town. Reflecting back on the transition...
Reviews are a powerful marketing tool that most business owners overlook, but we know for certain that a single review can boost or bust a business. Consider this- you are torn between two restaurants in the same neighbourhood, offering...